Privacy Policy

Last Updated: [13/07/2026]

Ride Europe ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or book one of our motocross riding experiences.

By using our website or booking with Ride Europe, you agree to the practices described in this Privacy Policy.

1. Who We Are

Ride Europe is a motocross holiday and riding experience provider based in Spain.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [daniel@rideeurope.uk]

2. Information We Collect

We may collect the following personal information:

Full name
Email address
Telephone number
Postal address
Date of birth (where required)
Emergency contact details
Booking information
Payment information (payments are securely processed by third-party payment providers and Ride Europe does not store full card details)
Passport or identification details where required for booking or legal purposes
Medical information you voluntarily provide that is relevant to your safety while participating in our activities
Any information you provide when contacting us through our website, email, or social media

We may also automatically collect:

IP address
Browser type
Device information
Website usage information
Cookies and analytics data

3. How We Use Your Information

We use your information to:

Process bookings
Confirm reservations
Communicate with you regarding your trip
Provide customer support
Arrange accommodation, transport, or riding activities where applicable
Process payments
Respond to enquiries
Improve our website and services
Comply with legal obligations
Send marketing communications where you have consented

4. Legal Basis for Processing

We process your personal information where:

It is necessary to perform a contract with you.
You have provided consent.
We have a legal obligation.
We have a legitimate business interest that does not override your privacy rights.

5. Payment Information

Payments are processed securely through trusted third-party payment providers.

Ride Europe does not store your full debit or credit card information.

6. Sharing Your Information

We only share personal information where necessary.

This may include:

Accommodation providers
Transport providers
Riding venues
Local guides or instructors
Insurance providers (where applicable)
Payment processors
Professional advisers
Government authorities where required by law

We never sell your personal information to third parties.

7. International Data Transfers

As Ride Europe operates in Spain and may receive bookings from customers worldwide, your information may be processed in different countries where necessary.

Where personal information is transferred internationally, we take reasonable steps to ensure it remains protected in accordance with applicable data protection laws.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

Loss
Theft
Unauthorised access
Misuse
Alteration
Disclosure

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We keep personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

10. Marketing Communications

If you choose to subscribe to our newsletter or marketing communications, we may send you updates about:

New riding packages
Promotions
Events
News from Ride Europe

You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

11. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Understand website traffic
Improve website performance
Remember user preferences
Analyse visitor behaviour

You can control or disable cookies through your browser settings.

Where required by law, we will request your consent before placing non-essential cookies on your device.

12. Your Rights

Depending on your location and applicable law (including the UK GDPR and EU GDPR), you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent where processing is based on consent
Request a copy of your personal information
Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

13. Third-Party Websites

Our website may contain links to third-party websites.

Ride Europe is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

14. Children's Privacy

Our services are not intended for children under the age of 16 without the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent.

15. Changes to This Privacy Policy

Ride Europe may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Ride Europe